This new study from Frost & Sullivan concludes that organizations that use collaboration technologies yield significant benefits. The study was commissioned by Verizon and Cisco, so clearly there’s a focus on their products — VoIP, web meetings, and so on — with an undercurrent of “Our technologies aren’t that expensive, if you consider the benefits, mate!” But the conclusions do echo our own experience: organizations that use collaboration technologies experience increased productivity and improved work/life balance among staff. And I say this as someone who’ll be working from home tomorrow so I can look after a sick kid!